Shipping & Returns

Shipping

Free shipping is available for orders totaling $50 or more after any discounts have been applied. This offer also applies to APO/FPO addresses.

Same-day shipping is typically available for orders placed before 1:00 p.m. (ET) Monday through Friday. Orders placed after 1:00 p.m. (ET) Monday through Friday will typically ship the next business day. Orders placed on weekends or holidays will typically ship the next business day.

Delivery options are determined by your shipping zip code and delivery is 1 to 5 days. We use USPS to provide the fastest, most economical service.

Return Policy

We will update you as soon as your request has been processed or contact you by email if any additional information is required to process your request. In certain situations, descriptions and/or photos may be required.

  • Note that any request for a refund or replacement may be subject to review by our Customer Service team; completing the submission process is not a guarantee that it will be approved.
  • Replacements are subject to availability and will be shipped at no additional cost.
  • Refunds are issued to your original payment method for the purchase price of the item. If any promo codes were applied to the order or if the item was purchased on sale, you'll be refunded the amount that you paid after any applied discounts. Please allow 2-3 business days for the refund to reflect in your account, depending on your financial institution.
  • To be eligible for refund or replacement, the request must be made within 15 days of purchase.

What if I received a damaged or defective item?

We follow strict packing processes and utilize effective materials to ensure your items stay protected on their way to you. Unfortunately, ship happens and it’s possible that your package might incur damage during shipment. In some rare cases, an item may be defective.

If you receive a damaged or defective item in your order, please contact us via email and wait until your request is approved before discarding any damaged boxes, packaging, or products, as we may request pictures of any damages to help in the processing of your request.

Pictures of the damaged product or order in the condition it was received help our packing teams improve. If any additional information is required to process your request, we will contact you by email.